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How cc44 Handles Your Personal Information

Your account details, payment activity through JazzCash, Easypaisa or Raast, and the device you use to access cc44 — all of it is covered under this policy.

Account Data ProtectionJazzCash & Easypaisa PrivacyCookie ControlsData Access RequestsPakistan-Applicable Policy
cc44 How cc44 Handles Your Personal Information
DATA HANDLING PRACTICES

How We Protect and Manage What You Share

Security at cc44 runs across every layer where your data lives — from how we store your payment method details to how long we keep your session active on a shared device. Here is a straightforward account of the four areas that matter most when you use your phone to access your account and pay through local wallets.

Payment Data Security Your JazzCash, Easypaisa and Raast payment details pass through encrypted channels. We do not store your mobile wallet PIN or full payment credentials on our servers after a transaction completes.
Cookie and Tracking Controls We use session cookies to keep you logged in across page loads and analytics cookies to understand how our account flow performs. You can manage cookie preferences from the settings menu on your account.
Account Retention and Deletion Active accounts retain your transaction history and profile data. If you close your account, we retain records only where local law requires it; everything else is removed within the period stated in the deletion confirmation we send you.
Data Access and Correction You can request a copy of the personal data we hold about you, or ask us to correct an error, by contacting our support team through live chat or the Easy Account Help ticket system.
REACH OUR PRIVACY TEAM

How to Contact Us About Your Data

If you have a question about how your data is stored, want to request a copy of what we hold, or need to update your account details, our support team handles these requests directly. You can reach us through the channels below — response times vary, but we aim to acknowledge data-related requests within a working day and resolve them as quickly as the request allows.

Live Chat Start a live chat session from your account dashboard. This is the quickest path for data queries, wallet concerns or account verification questions.
Email Support Send your data request to our support email. Include your registered account name and the specific data action you need — access, correction or deletion.
Account Help Section The Easy Account Help section inside your profile lets you raise a support ticket directly, track its status and attach any relevant documents for identity verification.

Common Questions About Your Privacy at cc44

These are the questions we actually get from Pakistan account holders about data, payment privacy, cookies and how to make changes. If your question is not here, open a ticket through Easy Account Help.

Your payment details are shared only with the payment processor completing your transaction. We do not pass your JazzCash or Easypaisa account number to advertisers or unrelated third parties.

Yes. Submit a deletion request through live chat or the Easy Account Help ticket system. We process it and confirm the outcome, retaining only records that local law requires us to keep.

We collect your device type, browser version, IP address and session timestamp on login. This helps us verify it is you and flag unusual access patterns on your account.

Transaction records are kept while your account is active and for the period local law specifies after closure. We confirm the exact retention period in your account closure notification.

Yes. Send a data access request via our support email or live chat with your registered account name. We compile your profile, transaction and session data and share it within a reasonable period.

Go to your account settings and open the cookie preferences panel. You can keep session cookies active for login continuity while switching off analytics tracking with a single toggle.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.